PinnedHow Do Healthcare Companies Benefit from Outsourcing to a Trusted BPO PartnerIn this current phase of recovery, restructuring and re-growing, the healthcare industry has witnessed dynamic changes becoming more…Nov 18, 2020Nov 18, 2020
How To Revisit Your Customer Experience Strategy Post COVID-19Traditionally, call centers are established within a single large office with multiple workstations or “seats.” Outsourcing to call centers…Nov 19, 2020Nov 19, 2020
The Importance of OmniChannel Customer Experience in 2020Traditionally, big brands and corporates spent huge amounts to advertise on platforms such as television, newspapers, magazines, and press…Nov 18, 2020Nov 18, 2020
Is Your CX Strategy Ready for Permanent WFH?Ever since Covid 19 has been declared a pandemic, businesses of all sizes and from all industries had to quickly adapt to meet the needs…Nov 18, 2020Nov 18, 2020
Overcoming Obstacles: The role of Teachers and MentorsShould 6-year-old kids learn coding?Oct 20, 2020Oct 20, 2020
Instant Messaging Best Practices to Follow (Part Two)Instant Messaging Best Practices — Part 2Aug 17, 2018Aug 17, 2018
8 Powerful Ways MangoApps Can Enhance Employee EngagementIt’s no secret that successful organizations are constantly working to enhance employee engagement. When employees see themselves as an…Aug 17, 2018Aug 17, 2018
The Intern : A Short Story by Ajit HirekarHe was now a god amongst men. A lesser known, hardly worshiped being but nonetheless a god. He did not have the powers that the sons of the…Aug 7, 2018Aug 7, 2018
Office Chat Instant Messaging — Best Practices to Follow- Part OneMost successful people often say that “Time is Money.” But often in most organizations today — despite all the technological advancements…Jul 30, 2018Jul 30, 2018
