PinnedAjit Hirekar·Nov 18, 2020How Do Healthcare Companies Benefit from Outsourcing to a Trusted BPO PartnerIn this current phase of recovery, restructuring and re-growing, the healthcare industry has witnessed dynamic changes becoming more…
Ajit Hirekar·Nov 19, 2020How To Revisit Your Customer Experience Strategy Post COVID-19Traditionally, call centers are established within a single large office with multiple workstations or “seats.” Outsourcing to call centers…
Ajit Hirekar·Nov 18, 2020The Importance of OmniChannel Customer Experience in 2020Traditionally, big brands and corporates spent huge amounts to advertise on platforms such as television, newspapers, magazines, and press…
Ajit Hirekar·Nov 18, 2020Is Your CX Strategy Ready for Permanent WFH?Ever since Covid 19 has been declared a pandemic, businesses of all sizes and from all industries had to quickly adapt to meet the needs…
Ajit Hirekar·Oct 20, 2020Overcoming Obstacles: The role of Teachers and MentorsShould 6-year-old kids learn coding?
Ajit Hirekar·Aug 17, 2018Instant Messaging Best Practices to Follow (Part Two)Instant Messaging Best Practices — Part 2
Ajit Hirekar·Aug 17, 20188 Powerful Ways MangoApps Can Enhance Employee EngagementIt’s no secret that successful organizations are constantly working to enhance employee engagement. When employees see themselves as an…
Ajit Hirekar·Aug 7, 2018The Intern : A Short Story by Ajit HirekarHe was now a god amongst men. A lesser known, hardly worshiped being but nonetheless a god. He did not have the powers that the sons of the…
Ajit Hirekar·Jul 30, 2018Office Chat Instant Messaging — Best Practices to Follow- Part OneMost successful people often say that “Time is Money.” But often in most organizations today — despite all the technological advancements…
