Office Chat Instant Messaging — Best Practices to Follow- Part One

Organize groups by team (eg: support, sales), projects and accounts, region, and function (eg: sales announcements)

Keep tabs on conversations by using important messages:

Promote the use of smartphones to enhance your employees’ reach

Use Default groups to keep everyone involved

Avoid juggling between multiple apps by using Office Chat to share and view documents

Use video, voice calls and screen sharing to boost productivity

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