PinnedAjit HirekarHow Do Healthcare Companies Benefit from Outsourcing to a Trusted BPO PartnerIn this current phase of recovery, restructuring and re-growing, the healthcare industry has witnessed dynamic changes becoming more…3 min read·Nov 18, 2020----
Ajit HirekarHow To Revisit Your Customer Experience Strategy Post COVID-19Traditionally, call centers are established within a single large office with multiple workstations or “seats.” Outsourcing to call centers…4 min read·Nov 19, 2020----
Ajit HirekarThe Importance of OmniChannel Customer Experience in 2020Traditionally, big brands and corporates spent huge amounts to advertise on platforms such as television, newspapers, magazines, and press…3 min read·Nov 18, 2020----
Ajit HirekarIs Your CX Strategy Ready for Permanent WFH?Ever since Covid 19 has been declared a pandemic, businesses of all sizes and from all industries had to quickly adapt to meet the needs…4 min read·Nov 18, 2020----
Ajit HirekarOvercoming Obstacles: The role of Teachers and MentorsShould 6-year-old kids learn coding?4 min read·Oct 20, 2020----
Ajit HirekarInstant Messaging Best Practices to Follow (Part Two)Instant Messaging Best Practices — Part 25 min read·Aug 17, 2018----
Ajit Hirekar8 Powerful Ways MangoApps Can Enhance Employee EngagementIt’s no secret that successful organizations are constantly working to enhance employee engagement. When employees see themselves as an…7 min read·Aug 17, 2018----
Ajit HirekarThe Intern : A Short Story by Ajit HirekarHe was now a god amongst men. A lesser known, hardly worshiped being but nonetheless a god. He did not have the powers that the sons of the…3 min read·Aug 7, 2018----
Ajit HirekarThe Heir — A Short Story by Ajit HirekarA great man died an anonymous death.6 min read·Aug 7, 2018----
Ajit HirekarOffice Chat Instant Messaging — Best Practices to Follow- Part OneMost successful people often say that “Time is Money.” But often in most organizations today — despite all the technological advancements…6 min read·Jul 30, 2018----
